BMS Risk Solutions Pty Ltd is an Australian Financial Services Licensee, AFSL number 461594, ABN 45 161 187 980.
Click here for BMS Terms of Engagement which contains our Financial Services Guide
Sydney
Level 3, 222 Clarence Street, Sydney, NSW 2000
T: +61-2-9165-3500
Melbourne
Part Level 3, 360 Little Collins Street, Melbourne, VIC 3000
T: 1800-931-070
Perth
L6, 12-14 The Esplanade, Perth WA 6000
T: +61-8-9318-9500
Brisbane
L6, 12 Creek Street, Brisbane QLD 4000
T: +61-429-682-584
General Advice Warning – retail clients*
Any general advice on this website has been prepared without taking into account your objectives, financial situation or needs. Before acting on the advice, please consider its appropriateness. You should also consider our disclosure documents, which include our Financial Services Guide (FSG) and Product Disclosure Statements (PDS) for some products.
* Retail clients are individuals or those purchasing an insurance product for use in connection with a small business where the product is a designated retail product (e.g. motor vehicle, home buildings, home contents, personal and domestic property, sickness and accident and travel insurance). All other clients are wholesale clients.
Privacy
At BMS we are committed to protecting your privacy in accordance with the Australian Privacy Act (Cth) and the Australian Privacy Principles. Please click here to read our Privacy Policy.
Website privacy issues
Click here for information about our websites and privacy issues.
Complaints
BMS is committed to providing quality service to our clients. Please click here for details on what to do if you have a complaint.
If your complaint relates to a Lloyd’s policy please contact your broker in the first instance. The broker will attempt to resolve your complaint and/or may refer it to the administrator handling your claim. We also have a Complaints Officer. If your complaint is not satisfactorily resolved within 24 hours, you may contact the Complaints Officer at BMS at au.complaints@bmsgroup.com or call 02 9165 3500. Refer to this link for details of the Lloyd’s complaints handling process -Australia - Lloyd's (lloyds.com)